Do you have a question? Send us an email. We'll try to answer it and add it to our FAQ web page.
Is your work guaranteed?
If your trees are healthy and not infected at the time we treat them, and one or more of them die due to an emerald ash borer (EAB) infection within 24 months of our treatment, then within 15 days of being notified, we will visit your location to verify the tree's death. If the evidence is strong that an EAB infection caused the tree's death and not verticillium wilt or some other cause, we will within 15 days of our inspection, refund the specific amount you paid to treated each of the trees that died during the 24 months following treatment.
Are there any government subsidy programs to help me pay for EAB treatments?
We are not aware of any subsidy programs for homeowners or business owners. However our marketing expense for finding new customers is approximately $10 per customer. We will give you $10 in credit for each qualified customer you recruit for us. Ask us for details
Will you remind me when my trees needs to be re-treated?
Yes, as long as you provide us with your email address and keep us informed of any changes to that address. If you don't have an email address, we will send you a letter or post card.